Privacy Policy

1. Scope

This Privacy Policy explains how NeonTyo ("NeonTyo," "we," "us," or "our") processes personal information when you use the NeonTyo Android application and related services (collectively, the "Service"). The Android package identifier is com.neontyo.app.

By using the Service, you acknowledge the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

2. Information we process

The information processed depends on how you use the Service. It may include:

• Account and profile information A service-generated user identifier and information you choose to provide, such as a display name, profile image, profile details, language, or country/region.
• Content and communications Content you choose to submit through the Service, including messages, uploaded media, feedback, support requests, reports, and related information. Information you intentionally post in public areas may be visible to other users.
• Technical and device information Internet Protocol (IP) address, app version, operating system and device information, network status, language, time zone, diagnostic logs, and a pseudonymous app or device identifier used to maintain sessions, prevent abuse, and secure the Service.
• Install and attribution information Where permitted, advertising identifier, install referrer, attribution identifier, campaign information, and basic app event information. You can reset or delete your advertising identifier through Android settings.
• Transaction information If a transaction is offered, payment is processed by Google Play. We may receive the product identifier, amount and currency, transaction status, order reference, and purchase token needed to verify and provide the transaction. We do not receive your full payment-card number.
• Approximate location We may infer a general country or region from an IP address for security, localization, and legal compliance. We do not request precise GPS location permission.

3. Device permissions

Some optional functions may require Android permissions. Permissions are requested through the operating system when needed, and you may deny or revoke them in device settings.

• Camera: used only when you choose a function that requires capturing or transmitting video or images.
• Microphone: used only when you choose a function that requires transmitting audio.
• Photos or files: used to access only media or files that you select for upload.
• Bluetooth: used to connect compatible audio devices where supported.
• Network access: required to connect to the Service and determine connection status.

Denying a permission does not prevent unrelated parts of the Service from working, but the function that needs that permission may be unavailable.

4. How we use information

We process information for the following purposes:

• to create and maintain sessions and provide requested functions;
• to deliver user-submitted content and communications;
• to process and verify transactions and maintain related records;
• to provide support and respond to feedback or reports;
• to protect users, investigate misuse, prevent fraud, and enforce our rules;
• to monitor reliability, troubleshoot problems, and improve performance;
• to measure installs and understand the effectiveness of distribution campaigns; and
• to comply with applicable law and valid legal requests.

Where applicable law requires a legal basis, we rely on performance of our agreement with you, our legitimate interests in operating and securing the Service, compliance with legal obligations, and consent where required. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.

5. Sharing and disclosure

We do not sell or rent personal information. We disclose information only as reasonably necessary in the following circumstances:

• Service providers: vendors that support hosting, content delivery, communications, media processing, storage, customer support, security, payment processing, and analytics or attribution. They process information to provide services to us and are subject to contractual or legal obligations.
• Google Play and platform providers: to distribute the app, process transactions, provide platform services, and prevent fraud.
• Other users: when you intentionally submit information to a public or shared area of the Service.
• Legal and safety reasons: when disclosure is required by law or is reasonably necessary to protect rights, safety, users, or the Service.
• Business changes: as part of a merger, financing, acquisition, restructuring, or transfer of assets, subject to appropriate safeguards.
• With your direction or consent: when you ask us to disclose information or otherwise consent.

Third-party pages or content opened from the Service may have their own privacy practices. Review their policies before providing information to them.

6. Data retention

We retain personal information only for as long as reasonably necessary to provide the Service, maintain security, resolve disputes, enforce agreements, and meet legal, accounting, or reporting obligations. Retention periods vary by data type and purpose.

When information is no longer needed, we take reasonable steps to delete or de-identify it. Some records may remain for a limited period in protected backups or where retention is required for transaction records, fraud prevention, safety investigations, or legal compliance.

7. Security and international transfers

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, loss, or misuse. No transmission or storage system is completely secure, so we cannot guarantee absolute security.

The Service and its providers may process information in countries or regions other than your own. Where required, we use recognized safeguards for international transfers and take steps to protect information in accordance with this Privacy Policy and applicable law.

8. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or a portable copy of personal information. You may also have the right to withdraw consent or complain to a data protection authority.

• You can update available profile information from within the Service.
• You can control camera, microphone, media, and Bluetooth permissions in Android settings.
• You can reset or delete the Android advertising identifier in device privacy settings.
• You may request account or data deletion using the process below.

We may need to verify your identity before completing a request. We will not discriminate against you for exercising applicable privacy rights.

9. Account and data deletion

You may request deletion of your NeonTyo account and associated personal information at any time:

1. Locate your NeonTyo user ID in the profile area of the app.
2. Use the developer contact email displayed in the App support section of the NeonTyo Google Play listing.
3. Use the subject line NeonTyo Account Deletion Request and include your user ID and enough information for us to verify the account.
4. State whether you are requesting deletion of the account and all associated data, or deletion of particular information.

After verification, we will process the request within the period required by applicable law. Account access, profile information, and data not required for a permitted retention purpose will be deleted or de-identified. We may retain limited transaction, security, fraud-prevention, dispute, or legal-compliance records where required or permitted by law.

Deleting the app from a device does not by itself delete an account or server-side information.

10. Age requirements

The Service is intended only for users aged 18 or older. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has provided personal information, contact us so that we can investigate and take appropriate action.

11. Changes to this policy

We may update this Privacy Policy to reflect changes to the Service, law, or our practices. We will post the updated version at this location and change the "Last updated" date. Where required, we will provide additional notice or request consent.

12. Contact us

Developer and service name: NeonTyo

For privacy questions, rights requests, or complaints, use the developer contact email displayed in the App support section of the NeonTyo Google Play listing. Please use the subject line NeonTyo Privacy Request so the request can be routed correctly.